Refund policy

Refund & Return Policy

Because Retire In Belize Hub primarily sells digital products, including downloadable PDF guides, reports, checklists, and other digital content, our return and refund policy differs from policies for physical merchandise.

Digital Products

All digital PDF products and other downloadable digital content are non-returnable once the product has been delivered or made available for download.

Because digital products cannot physically be returned, we generally do not offer refunds for:

  • Change of mind after purchase

  • Accidental purchases after the digital product has been delivered

  • Failure to read the product description before purchasing

  • Digital products that have already been downloaded or accessed

However, we want you to receive what you paid for.

If you experience a technical problem accessing your purchase, receive the wrong digital product, are charged more than once for the same order, or receive a file that is corrupted or unusable, please contact us at info@RetireinBelizeHub.com.

We will review the issue and, where appropriate, provide a replacement file, assistance accessing your purchase, or a refund.

Problems With Your Order

Please contact us as soon as possible if:

  • You did not receive your download

  • Your download link does not work

  • The PDF or digital file is damaged or corrupted

  • You received the wrong product

  • You were charged more than once for the same purchase

Contact us at info@RetireinBelizeHub.com and include your name, order number, and a brief description of the issue.

Physical Products

If Retire In Belize Hub offers physical products that are specifically identified as returnable, those products may be returned within 7 days of delivery, unless otherwise stated on the product page.

To qualify for a return, the product must be unused, in the same condition in which it was received, and in its original packaging.

Before sending any physical product back, please contact info@RetireinBelizeHub.com for return instructions. Items returned without prior authorization may not be accepted.

Unless the product arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Non-Returnable Items

The following items are generally not eligible for return:

  • Downloadable PDF books and guides

  • Digital reports

  • Digital checklists, worksheets, or planning materials

  • Other downloadable or electronically delivered products

  • Gift cards

  • Personalized or custom digital products once work has begun or the product has been delivered

This policy does not limit any rights you may have under applicable consumer protection laws.

European Union and Other Consumer Rights

Certain jurisdictions, including the European Union, may provide consumers with cancellation or withdrawal rights for online purchases.

For digital content, those rights may differ once the customer has agreed to receive immediate access to the digital product. Where applicable law provides additional cancellation, refund, or consumer rights, Retire In Belize Hub will honor those requirements.

Refunds

If a refund is approved, it will be issued to your original payment method.

Please allow processing time for your bank, credit card company, PayPal, Shopify Payments, or other payment provider to post the refund to your account.

If you have not received an approved refund within 15 business days, please contact us at:

info@RetireinBelizeHub.com

Questions

Questions about purchases, downloads, refunds, or this policy can be sent to:

Retire In Belize Hub
Email: info@RetireinBelizeHub.com